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FORWARD is the solution to outdated systems that hold communities back.
With all your programs, tools and data in one platform, your team can serve communities faster and more equitably.
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Outdated Systems Cost Communities Too Much.
Disconnected systems, paper-heavy processes, and manual reviews delay help for the people who need it most. Leaders are under pressure to:
01
Deliver more services with fewer staff.
02
Meet strict reporting and compliance standards.
03
Prove measurable results to taxpayers, funders, and boards.
FORWARD: The Fastest Path from
Funding to Community Impact
FORWARD is purpose-built for governments, nonprofits, and foundations. One platform that brings every program, workflow, and community touchpoint into a single, trusted system.
We make it easier for people to apply, and simpler for you to deliver with speed, equity, and transparency.
Key Benefits:
Faster Time-to-Impact
Launch programs in weeks, not months.
Fraud Prevention
Enterprise-grade applicant verification reduces waste and risk.
Equity-First Access
Mobile-friendly, multilingual, and ADA-compliant.
Audit-Ready Data
Real-time dashboards keep leadership and funders informed.
One Login, All Programs
Less staff burden, more time serving people.
Scalable Technology
Easily manage a single program to statewide initiatives.
Our Solutions – Built for
Public Impact
Whether you’re administering funds, delivering direct services, or doing both—FORWARD has a solution that fits your mission.
Run Programs and Services in One Powerful Platform
Our Solutions, Built for
Public Impact
Whether you’re administering funds, delivering direct services, or doing both, FORWARD has a solution that fits your mission.
Run Programs and Services in One Powerful Platform
Our Solutions, Built for
Public Impact
Whether you’re administering funds, delivering direct services, or doing both, FORWARD has a solution that fits your mission.
Run Programs and Services in One Powerful Platform
Our Solutions – Built for
Public Impact
Whether you’re administering funds, delivering direct services, or doing both—FORWARD has a solution that fits your mission.
Run Programs and Services in One Powerful Platform
FORWARD Enterprise
Custom solutions for your biggest challenges.
Your most complex programs—custom-built for your community, expertly managed from start to finish.
Trusted by the Nation’s Most Ambitious Leaders
FORWARD powers aid and service delivery for:
State of California (Covered California)
City of Los Angeles
State of Washington
City of Long Beach
State of New York
St. Louis City & County, MO
Los Angeles County
Harris County, TX
of residents and businesses served
300k+
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processing times cut
60%
in aid and services delivered
$2B+
satisfaction from applicants and staff
90%+
of programs launched on-time
100%
fraud rate
1%
See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to
Reduction in Manual Admin Work
50%
Audit Readiness for Compliance & Reporting
100%
Faster Program Launch
3x
Trusted by Leading Governments & Nonprofits Nationwide
See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to
in aid and services delivered
$2B
in aid and services delivered
of residents and businesses served
300k+
processing times reduced
60%
processing times cut
audit findings
0
satisfaction from applicants and staff
90%+
100%
Audit-Readiness for Compliance and Reporting
of programs launched
on-time
100%
Your Programs. Your Data.
Your Community’s Trust.
Fully Protected.
We safeguard sensitive resident and client information with:
HIPAA, SOC 2 Type 2, and CCPA compliance
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Multi-factor authentication and bank-grade encryption
Continuous monitoring and audit-ready reporting
Audit-Readiness for Compliance and Reporting
100%
Trusted by Leading Governments and Nonprofits Nationwide
See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to
50%
Reduction in Manual Admin Work
3x
Faster Program Launch
WHY FORWARD
WHY FORWARD
10x your productivity with smarter tools
How It Works: Start in
3 Simple Steps
1
Configure Your Program or Services
We’ll help you set up tailored workflows for applications, approvals, eligibility, and/or case management.
2
Go Live and Start Intake Fast
Share your public-facing forms and portals. Clients
can apply or be enrolled
right away on any device,
in multiple languages.
3
Deliver Services and Track Progress
Your team logs services, coordinates referrals, and monitors outcomes, all in one secure, centralized system.
Outdated Systems Cost Communities Too Much.
Disconnected systems, paper-heavy processes, and manual reviews delay help for the people who need it most. Leaders are under pressure to:
01
Deliver more services with fewer staff.
02
Meet strict reporting and compliance standards.
03
Prove measurable results to taxpayers, funders, and boards.
Real solutions for real challenges across programs, services, and systems
Explore Real-World Use Cases
FORWARD is built to flex with your mission, whether you’re launching funding programs, coordinating care, or scaling services across agencies.
“Working with FORWARD is like having a second team of program and project managers that assist me in implementing and overseeing the obligations of my programs. Their work makes reporting back to my executive managers seamless and easy.”
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Damian Pipkins, MPA
Center for Financial Empowerment
Department of Consumer and Business Affairs
"FORWARD has worked seamlessly with multiple departments in our City, a data evaluation and program study partner, and a local community-based organization to meet the City's goals and ensure that the application process was accessible to all applicants, especially those from the targeted high-need and vulnerable communities."
Becca Belleville
Guaranteed Basic Income Manager, Office of the Treasurer at the City of St. Louis
“Working with FORWARD has been an exceptional experience. Their team is incredibly efficient, solutions-oriented, and always responsive to our needs. The FORWARD team demonstrates a deep commitment to being diligent stewards of federal funds, and they are proactive in ensuring their written policies and procedures can stand up to rigorous federal audits."
Paula C. Pineda, Ph.D.
Assistant Director, ARPA Initiatives, Department of Economic Equity & Opportunity, Harris County, Texas
Thanks to comprehensive support from FORWARD, we were able to fulfill our commitment and provide economic relief to Milpitas-based small and micro-enterprise businesses with the greatest need.”
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Alex Andrade
Director of Economic Development - City of Milpitas
FORWARD didn’t just give us software, they gave us capacity. Their team locked arms with us to get funding out fast, with transparency and compassion.
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Dr. Monica Soni
CMO, Covered California
FORWARD didn’t just give us software, they gave us capacity. Their team locked arms with us to get funding out fast, with transparency and compassion.
Dr. Monica Soni
CMO, Covered California
