Run your program confidently with FORWARD

Let's go FORWARD

Your program administration dream team

Launch a program in weeks, not months! With FORWARD, you have a dedicated team to support every component of your program. Maximize your impact by streamlining program design, marketing and outreach, application intake and review, fraud prevention, payment processing, and reporting.

FORWARD experts work with you to understand your program goals, funding requirements, and challenges and finalize project timeline, scope, and design.

After listening to your challenges and goals, FORWARD works with you to finalize your project timeline, scope, and design.

We help you develop a marketing strategy and partner with local community organizations to drive awareness in hard-to-reach communities.

The FORWARD application portal is available in 68 languages and our in-house support center provides multilingual application assistance via phone, chat, and email.

We collect and provide an objective review of applications based on your designed eligibility criteria.

We securely distribute funds via ACH, paper check, or debit card and track payments in one place.

Our advanced fraud detection systems and fraud specialists identify and investigate cases of suspected fraud and recommend corrective actions.

We provide real-time custom reporting so you can present your program data to stakeholders and leverage future program opportunities.

Partners already moving FORWARD with us

CASE STUDY: Yakima Rental Assistance Program

FORWARD Impact in Yakima County, WA
  • Distributing $22M in rent and utility assistance to more than 3,700 households
  • Households received an average grant of $3,274
  • Prevented 388 instances of fraud, resulting in significant savings of more than $6.3 million
  • Managed a coalition of local community-based organizations that provided in-person application support
  • Held three in-person rental assistance events to target underserved populations in Yakima County
  • Increased application volume by 33%, ensuring the County fully obligated funds before Treasury deadlines
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Case Study: Paramount Small Business Assistance Program

FORWARD Impact in Paramount City, CA
  • Awarded $672,500 to 40 small businesses in Paramount City
  • Businesses were awarded an average grant amount of $16,813
  • Expanded program by $212,000 due to programmatic support from FORWARD and community enthusiasm for the program
  • 98% of awardees were BIPOC-owned businesses
  • 60% of awardees were women-owned businesses
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Case Study: Spokane Rental Assistance Program

FORWARD Impact in Spokane, WA
  • Awarded over $22M in rent relief 
  • More than 1,500 tenants and landlords supported
  • Distributed 100% of ERA1 funding
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Case Study: WSDA COVID-19 Relief and Recovery Grants

FORWARD Impact in Washington State
  • Awarded over $14M in grants to 838 small businesses across Washington state
  • Businesses were awarded an average grant amount of $16,955
  • Four niche sectors supported – craft beverage, shellfish, agritourism, and farmers’ markets 
  • 36% of grant recipients were minority, women or LGBTQ+ owned businesses 

 

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Case Study: Long Beach Recovery Act Grant Program

FORWARD Impact in Long Beach, CA
  • $10,352,600 awarded to Long Beach small businesses
  • 894 local businesses supported
  • $11,580 average award amount
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Case Study: City of Milpitas Small Business Assistance Grant Program

FORWARD Impact in Milpitas, CA 
  • Distributed $1,498,800 in ARPA funding to 343 small businesses in the City of Milpitas
  • Most Milpitas businesses were awarded a grant amount of $5,000
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Case Study: City of Kirkland ARPA Small Business Relief Program


FORWARD Impact in Kirkland, WA

  • $330,233 in ARPA funding to 51 small businesses in the City of Kirkland, WA
  • Kirkland businesses were awarded an average grant amount of $6,475
  • Expanded program by $200,000 due to increased need and general enthusiasm for the program 
  • Launched, implemented and completed the program in 4 months
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