Your Mission,
Powered by FORWARD
We’re here to simplify the work behind service delivery, so you can stay focused on what matters most—your community.
Your Partner in Every Step of the Journey
We don’t just hand off a system—we stay with you. From design and implementation to program launch, reporting, and optimization, our team becomes an extension of yours.
Guided onboarding and configuration
Responsive client success support
Ongoing strategy, data insights, and training
Deep experience with public-sector operations
Your Partner in Every Step of the Journey
We don’t just hand off a system—we stay with you. From design and implementation to program launch, reporting, and optimization, our team becomes an extension of yours.
Ongoing strategy, data insights, and training
Responsive client success support
Guided onboarding and configuration
Deep experience with public-sector operations
Meet the People Behind the Platform
Leadership Team
Adnan Mahmud
Founder & CEO
Aja Brown
Strategic Impact Partner, SVP Impact
Henry Qian
Senior Director of Product Management
Aundrea McKay
Director of Finance
Tahmina Martelly
Director of Client Services
Scott Hoiland
Director of Application Services
Melissa Freeny
Director of New Markets
Dr. Aubrey Relf
Director of Strategy & Research
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Nikki Falardo
Director of Onboarding Services
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Robert Harrell
Director of New Markets
Careers at FORWARD
Join Us in Powering Programs That Change Lives
At FORWARD, we’re building more than technology—we’re building trust, equity, and access across the public sector. Every day, our team works alongside government and nonprofit leaders to simplify service delivery and help communities thrive.
If you’re passionate about public impact, systems change, and inclusive innovation, you’ll feel right at home here.